Square 22 Fire Pit Kit

If I purchased from a retailer, can I contact MAD Design Group directly for warranty?

It is best to contact the retailer where you made your purchase. The retailer will help you resolve the issue or submit the warranty claim on your behalf.

Do ethanol fireplaces give off heat?

EcoSmart Fire’s indoor ethanol fireplaces are ventless, meaning all the heat stays in the room rather than escaping up a flue or chimney like it would with a traditional wood burning fireplace. Increased heat retention also means increased fuel efficiency. EcoSmart Fire’s collection of ethanol fireplaces offer a heat output ranging from 5,000 BTU - 20,000 BTU’s.

Why use an ethanol fireplace?

An ethanol fireplace is an eco-friendly and cost-effective alternative to gas fireplaces and wood burning fireplaces. Enjoy the warmth and aesthetic benefits of a traditional fireplace without the smoke, soot or ash in your home. Unlike gas fireplaces or traditional wood burning fireplaces, EcoSmart Fire’s ethanol fireplace inserts require no venting, no gas line, no electricity - eliminating the need and cost of three sub contractors.

Are EcoSmart Fires easy to install?

EcoSmart Fires are designed to be easily installed and operated. Without the need for a flue or pipe connection, EcoSmart Fires are extremely flexible and can be incorporated at any stage of your interior decorating, renovating or building works. For detailed specifications please contact your local distributor.

Are ethanol fireplaces good for the environment?

EcoSmart Fire’s ethanol fireplace burners and fireplace inserts, when paired with our e-NRG bioethanol fuel are clean burning with the only byproduct being heat, steam and carbon dioxide (the same stuff we exhale). Unlike gas fireplace inserts and wood burning fireplace inserts, EcoSmart Fire’s ethanol fireplaces do not produce messy pollutants like soot, smoke, and ash.

How does an ethanol fireplaces work?

EcoSmart Fire’s ethanol fireplaces are self-contained, burning bioethanol fuel that is housed within the stainless steel container. A flame regulator controls and stabilizes the flame. With a designated filling area, and easy shut off mechanism, you can ignite the flame and turn it off in a matter of seconds. View this quick demonstration video to help illustrate the process.

How long does it take to assemble?

There is virtually no assembly. Our Freestanding and Fireplace Grates ranges are designed to be placed into the desired location, secured into position, and operated immediately. Our Fireplace Inserts are designed to slot into place, secured and built around with your preferred finish – again a quick and easy installation – so your builder or interior designer will love you!

The longest part of the setup process is trying to figure out where you want to place it – be sure it complies with our clearance requirements particularly with regard to moving objects like curtains, tree branches and so forth.

Why use bioethanol?

Bioethanol, a renewable energy, is the cleanest and most efficient fuel on the market, which means there are no emissions and no soot or ash to clean up.